Following three early retirement offerings and multiple plant closings to right size their business, a national manufacturing firm experienced significant staffing transitions in regional HR departments responsible for storage of I-9 documents. During a government audit, the company was unable to locate 10% of its I-9 forms for existing or recently retired employees. The company was assessed substantial fines and penalties for missing forms.

Prior to the completion of the audit, the company sought out i9Direct to enable implementation of electronic online forms and a document repository to ensure that regardless of future transitions, going forward all forms would be at their fingertips for updating, re-verification and government inspection in a flash.