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Email and ticket support is staffed 24 hours a day.

During off hours, technical support representatives are still available in our client area ticket system. Phone support during off hours features an emergency contact system.


Telephone 1-302-594-0850

Postal Mail i9Direct.com
c/o Homeland Security Verification, LLC.
4001 Kennett Pike
SUITE 134 # 249
Wilmington, DE 19807

On-line Ticket Submission

Need to contact one of our staff members? Please submit your question, request, or suggestion in the form provided below. If your question is membership related, please include the email address that you use to login to i9Direct. Should this request be urgent, please call 1-302-594-0850.
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